Returns & Refunds Policy

Returns & Refunds

Customer Protection Policy for Sboort.com

To ensure a transparent and fair shopping experience at Sboort.com, our return and refund policies are fully compliant with United States and International consumer protection standards. This policy applies to all equipment, apparel, and lifestyle gear sold on our store.

1. Return Eligibility & Condition

In accordance with global e-commerce standards, we accept returns on both defective and non-defective items (including sizing issues or changes of mind). To qualify for a refund, your item must meet the following criteria:

  • Items must be in New Condition.
  • Apparel and gear must be unwashed, unworn, and unaltered.
  • Must include all original packaging and tags.
  • Items must be free from any odors, stains, or signs of use.

2. Return Window & Method

You have 30 days from the date of delivery to initiate a return request. To ensure safe processing, all returns must be sent By Mail to our registered business address:

Sboort.com Returns
1012 Commerce Limited Liability Company
30 N Gould St Ste N
Sheridan, WY 82801
United States

3. Refund Processing Times

Once your return is received and inspected (typically within 48 hours of arrival), your refund will be automatically issued to your original payment method:

🇺🇸 Domestic (USA)

3 Business Days

🌎 International

Up to 10 Days

4. Return Shipping & Fees

  • Restocking Fee: Sboort.com does not charge any restocking fees ($0.00).
  • Return Shipping: For standard returns (size preference or buyer's remorse), the customer is responsible for the return shipping costs.
  • Defective or Wrong Items: If the product is defective or the incorrect item was delivered, Sboort.com covers 100% of the return costs. Please contact our support team to receive a pre-paid return label.

5. Customer Support Contact

For order verification, support, or to initiate a return, please contact us at:

Email: support@sboort.com
Business Entity: 1012 Commerce Limited Liability Company
Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA