Order Cancellation Policy

Order Cancellation Policy

Premium Equipment & Gear at Sboort.com

To ensure our customers receive their gear as quickly as possible, Sboort.com uses an automated fulfillment system. Because processing begins rapidly to meet our shipping estimates, we have a specific window for order modifications or cancellations.

1. The 12-Hour Cancellation Window

You may request a cancellation within 12 HOURS of placing your order.

Once this 12-hour window has passed, or if the order has already entered the processing and packaging stage, the order cannot be canceled. If your order has already been processed, you may return the item following its arrival in accordance with our 30-Day Return Policy.

2. How to Request a Cancellation

To request a cancellation, please contact our support team immediately. To help us process your request before the item ships, please use the following format:

  • Email: support@sboort.com
  • Subject Line: URGENT: Cancellation Request - [Your Order Number]

3. Refunds for Canceled Orders

If your cancellation is confirmed within the 12-hour window, a full refund will be issued to your original payment method. We use secure payment processing to ensure your funds are returned safely. Please allow 3 business days for the funds to reflect in your US bank account, or up to 10 business days for international banking institutions.

4. Contact & Compliance

For questions regarding your order status or our cancellation procedures, please contact our official administration office:

Sboort.com Support
1012 Commerce Limited Liability Company
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: support@sboort.com